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Privacy Policy

Last updated: October 2026

Vitora Facades (ABN pending) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and safeguard your personal information.

What information we collect

We collect personal information you choose to provide, including your name, company name, email address and phone number, when you contact us by email or telephone using the details on this website. We do not ask you to provide sensitive information.

How we use your information

We use your personal information solely to respond to your enquiry, assess whether we can assist with your project, and communicate with you in relation to our services. We do not use your information for marketing purposes without your consent.

Disclosure of your information

We do not sell, trade, or otherwise transfer your personal information to third parties. We may disclose your information where required by law or to protect the rights, property, or safety of Vitora Facades, our clients, or others.

Data storage and security

Your personal information is stored securely and we take reasonable steps to protect it from misuse, interference, loss, and unauthorised access, modification, or disclosure. We retain your information only for as long as necessary to fulfil the purpose for which it was collected.

Access and correction

You have the right to request access to the personal information we hold about you, and to request that we correct any inaccuracies. To make such a request, please contact us at info@vitorafacades.com.

Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us at info@vitorafacades.com. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

For any privacy-related enquiries, please contact us at:

info@vitorafacades.com

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